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Key Account Starter Offer Terms
By submitting your information, you are requesting a starter invoice and Key Account setup with Carolina Diamond Blades (CDB). Here’s how it works:
At Carolina Diamond Blades, we stand behind the quality of our products. If something isn’t right, we’ll make it right — fast and fair.
Damaged or Defective Items
If your blades arrive damaged, defective, or not performing to standard, contact us within 7 business days of delivery. We’ll send a free replacement or arrange a return label — your choice.
Other Returns
For any other return request:
Refunds
Once we receive and inspect your return:
Call us at 803-554-1181 or email tcounts@carolinadiamondblades.com with your invoice or PO number and reason for return.
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