Refund policy

At Carolina Diamond Blades, we stand behind the quality of our products and want you to be fully satisfied with your purchase.

Returns are accepted within 14 days after delivery.

To be eligible for a return, items must be unused, in new condition, and returned in their original packaging. Items showing signs of use, wear, or damage are not eligible for a refund.

To initiate a return, contact us within 14 days of delivery:

Phone: 803-554-1181  
Live Chat: Available during business hours  
Contact Form: Available on our website  

Customers are responsible for all return shipping costs unless the item received is defective or incorrect.

Once your return is received and inspected, approved refunds will be issued to the original payment method. Please allow 5–7 business days for processing after approval.

If you have any questions, contact us before returning your item.